Children's Hospital IT Service Portal

See how we’re making work better for ServiceNow customers around the world.

The Mission

Our client is a top-ranked US children’s hospital with upwards of half a million patients visiting each year. Before working with APPOXIO, hospital staff used multiple portals, which often lead to confusion and unnecessary time spent. Our mission was to improve the employee experience and better align the look and feel with the organization's established brand.

Project Highlights

My Stuff & My Favourites

A single location for employees to view requests and interactions with fulfillment teams. The ability to add favourite items to a list for quick and easy access.


Provides a new communication channel for employees to give feedback, serving as input to continual service improvement.

Most Popular Items

A list of the most visited catalog items by employees within the company.

Related Links Tiles

Rather than including a long list of URL links, we created tiles, so each link has an image associated with it. This enables our client to draw attention to topics of interest quickly and gives employees a better idea of what to expect if they click on a link.

Let's Make Work Better Together

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